Sales and Marketing
? Accelerates real-time quote management by incorporating pricing, sales tax and discounting rules automatically into sales quotes.
? Allows for the creation, execution and measurement of email campaigns that convert leads to customers.
? Enables sales and partners to manage opportunities across status, potential revenue, key contacts notes and related documents.
? Converts quotes into approved
? Improves order management by automatically transitioning orders to shipping / logistics and account receivables.
? Supports multi-step picking, packing and shipping.
? Provides real-time visibility into entire order management process with relevant information such as orders, trends and order-conversation rates.
? Allows drill-down from a summary level for greater details, all the way to the
Supply Chain Automation
? Supports extended, yet fully integrated, supply chain environments by ensuring data flows seamlessly across networks.
? Integrates demand planning forecasts and required inventory levels based on historical data, sales forecasts, average trends and seasonal fluctuations.
? Empowers suppliers with self-service access to purchase orders, accounts payable data and other business critical informat
? Features customizable dashboards displaying real-time information such as accounts receivable orders and accounts payable.
? Includes over 100 reports including income statements, balance sheets, consolidated reports, variance reports and side-by-side comparisons.
? Automates invoice creation by calculating sales task, finances charges and discount term based on payment terms.
? Simplifies pe
Service and Support
? Automates case management by assigning support tickets to unique customer email addresses, including provisions for escalating issues based on customizable parameters.
? Accelerates return material authorizations by enabling products to be returned to one of many locations, where available.
? Improves warranty management with look-up code that automatically trigger return and repair processes.